Case Study: TJX PO Manager
TJX came to us with a request to streamline and simplify their product ordering system. In it’s original iteration, the entire process lived on multiple applications, required switching between multiple tabs to complete tasks, and uploading data from outside spreadsheets.
Research
During the research and discovery phase, we identified many potential quality of life improvements. The technical and time limitations of the project however, meant we needed to scale down and focus on what could improve the user experience with a focus on UI improvement and restructuring of information architecture, and find-ability.
PO Search
The prime candidate for far reaching experience improvement was the search function: Serving as a universal tool for the whole system, every user interacted with it at one point or another. The requirements for the search function were that it remain visible while users interacted with and edited data fields, that it was accessible from any page, it be less tedious to apply filters and search for specific criteria.
Evolution of Visual Design
PO Search, Clickable Prototype
The prime candidate for far reaching experience improvement was the search function: Serving as a universal tool for the whole system, every user interacted with it at one point or another. The requirements for the search function were that it remain visible while users interacted with and edited data fields, that it was accessible from any page, it be less tedious to apply filters and search for specific criteria.
